Barbro Kenving is Head of the IT Servicedesk Department of the Swedish alcohol monopoly Systembolaget. As a skills development coordinator she is responsible for an efficient workflow and training processes. Here she shares her experiences of working as a Lotscoach® at a large company.
Active listening, curious questioning, being present
Isabel Algebrant reveals her view on the role of the Lotscoach®, based on the Danish philosopher…
The challenge of bringing good news
The big challenge for leaders is bringing good news, Birgitta Wikmark Carlsson, former Director Gene…
How to become a good Lotscoach®
1986 was the year of Tjernobyl and the assassination of the Swedish Prime Minister Olof Palme. More …