Outside-in with Systembolaget

Barbro Kenving is Head of the IT Servicedesk Department of the Swedish alcohol monopoly Systembolaget. As a skills development coordinator she is responsible for an efficient workflow and training processes. Here she shares her experiences of working as a Lotscoach® at a large company.

Contact The Speaker

Suggested Videos

Five Aspects

The intention of LOTS® is to facilitate our thinking and acting Outside-in and Inside-out in a s…


How to become a good Lotscoach®

1986 was the year of Tjernobyl and the assassination of the Swedish Prime Minister Olof Palme. More …


The challenge of bringing good news

The big challenge for leaders is bringing good news, Birgitta Wikmark Carlsson, former Director Gene…