Doug Smith was the President & CEO of Arla Foods Canada in Toronto for 22 years. Under his leadership, company revenue grew by more than 600%. LOTS® was a contributing factor in this success by providing Doug Smith, his senior team and middle managers, a structured, comprehensive and collaborative approach to business planning. In 2012, Doug Smith became a Lotscoach® bringing his general management leadership skills and training in LOTS® to facilitate business plan development for Arla Foods senior and middle management teams in Denmark, China, Germany, Netherlands and Russia. As a Lotscoach® he gained new insights into the value of reflection, inclusiveness, and having a continuous “Outside-in and Inside-out” mindset in business decisions. Doug Smith is now an independent Lotscoach®, offering facilitator and coaching services in Canada and internationally. With his long time GM skills Doug Smith understand a lot about companies and how they run. Having looked after 250 employees he sees himself as intuitive and being good at seeing what is around him. He also has deep insights in IT and the purchasing department. With LOTS® he wants to address issues such as market share, government issues, marketing, branding, production, going to market and more. In his spare time Doug likes doing photography and going hiking.